We (the shop I'm at) bought a mid height lift from them about two years ago. We picked it up and assembled at the shop and found it had a pinhole leak on one of the cylinder at the welded end cap. Called them up and had a hell of a time convincing them that there was a problem. What they passed off as warranty is a bad joke. Full of promises, but that evaporated the second we needed it. They want you to pay them for the replacement cylinder, and then they will refund you when the defective one is deemed defective by them. Yeah right. To put it mildly I'm not impressed with their service. We ended up getting a certified high pressure welder to do the repair and said a final goodbye to those characters. Haven't bothered with them since. As far as the hoist goes...it's ok. Nothing earth shattering, it does the job. The one thing I don't like, there doesn't appear to be any hydraulic fuse on either of the two cylinders. There is a "safety" ratchet catch, but if you were to position the lift so it wasn't quite to the next "latch point", the three inch distance it drops before the next latch would provide a lot of speed. Enough to shear or buckle the catch mechanism. Hydraulic fuse would keep that from happening. Short story....in my opinion, they're dicks. But if you can over look the "service" end of it and feel like the price out weighs that part of it, go for it. I can tell you that your going to hear how everything is just great, and it's all rainbows and unicorns until you have a problem, then the tune will change.
Thanks you for your story. I was almost thinking no news was good news. I am thinking of printing this off and taking it with me when I go see them. Delete the names and all, not that they would know your handle anyway. When I googled up their name and tried to get a good bad report on them, one thing that did come up on a forum was that they didn't have metal tray at the time so they gave the customer plastic ones with the promise of replacing them. Long story short he said the same as you. Hoist was OK, people were dicks.
Haven't bought anything yet. But I am afraid that most anything you can buy has been made in China whether it cost $3000.00 or $10000. It just who's sticker gets put on the final product.
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slab----67 chevy II 2dr post and 66 chevy II hardtop
I have one and didn't require warranty so lucky there. Works fine.
No complaints then? Performance is good? Which one? They all seem to have car names. We are looking at the 10000lb Big block super sport I believe it is called. How long have you had it Pugsy?
Thanks for your input. Sorry for the 20 questions.
Rich
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slab----67 chevy II 2dr post and 66 chevy II hardtop
Have you looked at Challenger Lifts? I checked them over briefly at Motorama and they looked nice. I was interested in their portable scissor lift but both companies have similar product lines, don't know about pricing. Their local sales office is in Waterloo. I don’t have anything to do with the company, just asking.
Several of us have Direct lifts. The price was right. Some are approaching 10 years and never a problem. They are sold directly in Mississauga and through Clarks in Lindsay.
I bought one but it was a drive on (4 post) and it worked great. The only thing I would say is get the 220 volt pump. It will go up twice as fast. With the 110 volt pump you can have a coffee while it is going up.
We (the shop I'm at) bought a mid height lift from them about two years ago. We picked it up and assembled at the shop and found it had a pinhole leak on one of the cylinder at the welded end cap. Called them up and had a hell of a time convincing them that there was a problem. What they passed off as warranty is a bad joke. Full of promises, but that evaporated the second we needed it. They want you to pay them for the replacement cylinder, and then they will refund you when the defective one is deemed defective by them. Yeah right. To put it mildly I'm not impressed with their service. We ended up getting a certified high pressure welder to do the repair and said a final goodbye to those characters. Haven't bothered with them since. As far as the hoist goes...it's ok. Nothing earth shattering, it does the job. The one thing I don't like, there doesn't appear to be any hydraulic fuse on either of the two cylinders. There is a "safety" ratchet catch, but if you were to position the lift so it wasn't quite to the next "latch point", the three inch distance it drops before the next latch would provide a lot of speed. Enough to shear or buckle the catch mechanism. Hydraulic fuse would keep that from happening. Short story....in my opinion, they're dicks. But if you can over look the "service" end of it and feel like the price out weighs that part of it, go for it. I can tell you that your going to hear how everything is just great, and it's all rainbows and unicorns until you have a problem, then the tune will change.
Yes, you should present this to them, I'd love to be the fly on the wall. Bet sonny boy will run to Dad with it right pronto. Sonny seems to stir it up, and Dad trowels it smooth, they're a team alright.
Excellent info...buddy of mine is in the market and seen there ad someplace, thought he may deal with them. .I just text him, have something for you to read . This will be forwarded to him immediately.
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gotta be young and dumb before you get old and wise
I have one and didn't require warranty so lucky there. Works fine.
No complaints then? Performance is good? Which one? They all seem to have car names. We are looking at the 10000lb Big block super sport I believe it is called. How long have you had it Pugsy?
Thanks for your input. Sorry for the 20 questions.
Rich
Mine's the 9000LB 2 post with the floor plate.
I've had it about 6-7 years, maybe more.
They told me at the time that the steel is China and the hydraulics were American made.
It was suggested to me to check out Atlas lifts. Anyone have experience with them? They look pretty good and I did have one fella recommend them to me as he owns a 4 post from them.
Thanks
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slab----67 chevy II 2dr post and 66 chevy II hardtop
I decided to go with the Atlas lift from Clentec out of St.Thomus area. Nice guy to deal with. I also had it installed to save myself the hassle. They did a great job and left my shop with out any new messes to clean up. The guys swept the floor and broke up the card board so it could be easily recycled. I left their business cards in the shop but will edit this post later and ad all the info. I looked a quite a few other forums and found that Atlas has a pretty positive reputation, with lots sold in the US. I fellow Rodder sent me a PM telling me of Clentec and said they were great. The picture is when the lift was almost done. The wiring had to be done by someone else because the installers aren't "electricians" My son Ben handle it the next day. It is temporarily wired in the picture just to test the unit. Hoping to play with it this weekend and oil change my truck standing up!
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slab----67 chevy II 2dr post and 66 chevy II hardtop
Yes, the price was comparable. The price of the lifts has gone up a lot because of the Canadian dollar dropping. A few years back Glen(cat in the hat) posted that he got his lift for $2195. that same lift is $2995 today when I looked into it before I bought mine. The super lift store is around the same price maybe $2795. The atlas lift that I bought(not the cheapest one they sell) normally is $3195 but was on sale for $2995.00. It is pretty rugged looking with the one piece beams and it is also very simple design. The installers, like this model and they install all makes and brands.
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slab----67 chevy II 2dr post and 66 chevy II hardtop