I had an unfortunate thing happen 2 wks ago with the Avanti. went to start it ,to move it over to other bay in garage, lucky the hood was up as the main harness started to "smoke' on start, I disconnected the batt. with quick disconnect but the harness was "TOAST" I called LANT"s they started a claim, sent a insurance adjuster out & was told to get the car to a repair shop for "evaluation" had it towed to Whitby antique car repair shop. They found that the alternator had a malfunction causing the resulting damage, they had many calls to adjuster not returned, I called the appraisal co numerous times, NO CALL back, then phoned Lant to be told "nothing to do with them, call the adjusters office" Finally get a call this past Thurs. "not covered" NO FLAME no CLAIM said if it had actually "caught fire" there would be coverage ,but since I disconnected the Batt. in time, NO COVERAGE!!!! Lesson learned here is If it starts to smoke, LET it burn to the ground & your covered, seems they will pay out on full loss but if you try to save your car "YOU SCREW yourself!!! I was NOT IMPRESSED with Lant's / Haggarty's attitude, nor with the "sublet" appraisal Co. Good news is that the wiring can be repaired, as no harness is available but don't know what the cost is going to be, garage is "shocked' that they denied the repair, as they said "where there's smoke there's fire" Check your coverage CLOSELY what you think is covered may be a "GREY" area & an out for them. Neighbour has 5 cars insured with Lant & will likely be doing what I'm doing, CHANGING Co's but will make sure what the coverage really covers!!! This SUCKS!!! been with them [ Lant's] since the mid 70's never made a claim, paid & paid on the assumption that if anything happened they would look after it!!! I don't know if things have changed since Haggarty bought them out, but their customer service is the "$hits" Finally got a call back from Lant, but "too bad so Sad" even the appraisal office lady said I should have let it catch fire!!!!!& if I'd been driving it likely wouldn't have seen the smoke till it was on FIRE!!!!
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I can only please one person a day, Today is not your day!!Tomorrow doesn't look good either !!!!
unfortunately pete this contracted adjuster stuff is becoming the norm and it stinks. i had a homeowner's claim denied for something i paid a premium specifically for. the adjuster didn't even go up on the roof to look !!!
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don't walk in like you own the place..........walk in like you hold the mortgage.
,, first thing I would do is delete that post.... then I'd get an independent insurance agent to go to bat .. they know what to say..
I have had them attempt to deny 3 claims,, they were not able to wiggle out of them.. an independent can tell you real facts, and get things done.. don't convince yourself with any excuses.... call one ...
someone like http://www.mooresappraisalservice.ca/ may be able to educate you on what they can do.. or refer you to an independant,, or what ever...
see dispute article .. http://www.mooresappraisalservice.ca/services.html
-- Edited by meester_jamie on Saturday 7th of February 2015 09:39:32 AM
One word Aviva.... good thing you never let it burn to the ground because they still wouldn't cover it. #1 with complaints to financial ombudsman . I would frankly drive without insurance if they were the only game in town.
This story sounds exactly like one I read a long time ago, on this site. If I remember, it was someone's daughters car and wiring started to smoke and melt. Far as I can recall, they had the exact same response ... "no fire? no claim". I think it was a Toyota and definitely not a collector car.
I'd be willing to bet that this is a general insurance policy, regardless of who insures you.
I'll try to search out that other post but it boiled down to this .... smoke and melted wires is not accepted under a "fire" clause.
Found it ..... http://www.ontariorodders.activeboard.com/t52287020/insurance/
-- Edited by pint and a pound on Saturday 7th of February 2015 09:56:09 AM
Lant Insurance Brokers offer specialized insurance for custom collector and antique vehicles in Ontario, British Columbia, Manitoba, Saskatchewan, The Maritimes, Quebec and Alberta.
The Silver Wheel Plan and Custom Wheel Plan are their two main policies.
Lant Insurance is located in Stouffville, Ontario and the company was founded in 1978.
They originally had offices in Toronto but moved to Stouffville in 2002.
The company has 18 employees according to their website.
Lant is a subsidiary of Aviva Canada and their policies are underwritten by the Elite Insurance Company.
About 15 years ago, when Lant was still in Don Mills, a customer brought me a 1985 Monte Carlo SS that
the wiring harness under the dash went partially up in smoke. Lant sent out an adjuster and he agreed on
$1700 to fix it, yes fix it!
The car was rotten, the frame, the floor, everywhere you looked there was rust hidden. I showed the adjuster
that the car wasn't worth fixing [I have no idea what the appraised value was], he said "FIX IT!!".
I realize that to write the car off was probably a lot more than $1700, but that car wasn't safe structurally
to be on the road.
I had a car out for the first time spring 2013 and was hit in the back end. She destroyed the tail light housing badly, dented my back fender, small dent in the apron and bumper bars bent but lucky no main body damage. They could not find a replacement fender so Lant ok to fix the folded and ripped fender. The shop in Whitby did the metal work and were not allowed to paint it until the appraiser seen the metal work first. I had the car home for 4 weeks when I got a call from Lant insurance checking to see if everything was ok with the job and I was satisfied with the work as they had not payed the over $7,000. repair bill yet. I told them I found a chip in the porcelain on the medallion. About month later I got a call that they had a medallion for it. I cannot complain about Lant or Fawcett's service and work. It was outstanding as you could not fill a beer cap with the amount of plastic they used and the time frame to do it.
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Yes they are all crazzzy but me and you........... and I am not sure about you!!!!
I had Lant / Aviva and had a little problem with the car. I had a body shop look at it and was told a good job could be done for $700. I phoned Lant and was told it doesn't work that way, we send our man out to appraise the car. And they did, then I got a copy of the report, they valued the repairs at $3250. And they paid it. I have no complaints with them.
I had a car out for the first time spring 2013 and was hit in the back end. She destroyed the tail light housing badly, dented my back fender, small dent in the apron and bumper bars bent but lucky no main body damage. They could not find a replacement fender so Lant ok to fix the folded and ripped fender. The shop in Whitby did the metal work and were not allowed to paint it until the appraiser seen the metal work first. I had the car home for 4 weeks when I got a call from Lant insurance checking to see if everything was ok with the job and I was satisfied with the work as they had not payed the over $7,000. repair bill yet. I told them I found a chip in the porcelain on the medallion. About month later I got a call that they had a medallion for it. I cannot complain about Lant or Fawcett's service and work. It was outstanding as you could not fill a beer cap with the amount of plastic they used and the time frame to do it.
Good reports
all the more reason, to ask Them, why thy "blew off" Petes little smoke and melting into the compartment
I could be wrong and do not quote me on this but seeing there is no fire and just one component went. They may see it the same as your radio or transmission going.
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Yes they are all crazzzy but me and you........... and I am not sure about you!!!!
So far it's the alternator, regulator, wiring harness & Possible battery!!! that's more than one component & could be more damage when they get further into it!!! It seems accident damage is a whole different thing!!! When it comes to electrical "smoke show" they won't cover it unless the car burns up & then it's looking "IFFY"
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I can only please one person a day, Today is not your day!!Tomorrow doesn't look good either !!!!
I could be wrong and do not quote me on this but seeing there is no fire and just one component went. They may see it the same as your radio or transmission going.
The wiring harness is cooked INTO the interior....
Heres more from Pete......
the wiring went up in smoke ,but due to my fast actions & quick disconnect on Batt. a "fire" which they class a FLAME" did not occur
Harness is fried back to where it goes into cabin, possibly further, as garage stopped there until insurance Co. returned their calls, never got a call back!!!
I have this posted on another site & 1 reply states that Aviva Insurance, has the most complaints & non pay issues on the Canada Insurance Bureau web site
Garage where car is said that in the past, [seen this before] Customer usually has to pay for the cause re Alternator] & they cover the damages from there.
He also has his vehicles insured with Lant & is now questioning there Validity as well!!!!
I could be wrong and do not quote me on this but seeing there is no fire and just one component went. They may see it the same as your radio or transmission going.
I could be wrong and do not quote me on this but seeing there is no fire and just one component went. They may see it the same as your radio or transmission going.
my thoughts too
Harness is fried back to where it goes into cabin, possibly further, as garage stopped there until insurance Co. returned their calls, never got a call back!!!
What year is the Avanti? You did update the wiring, right? Any car older than 25 years old should have all it's wires replaced.
omg your are correct thats leaves a few thousand old cars in trouble Mine is 49 years old
Hopefully you were wise enough to have replaced all the wiring. There's bolt in kits available for most popular models, and it's cheap insurance. Unfortunately most old car owners prefer shiny wheels and valve covers over important safety items.
When Hagerty merged with Lant insurance, Tony Lant retired and his daughter took over the office. Tony was and is a car guy and would never treat his customers the way they do now. Hagerty is an American company with an army of lawyers just to fight the litigation issues. I was with Tony since he first started up but after he retired I switched to RSA through Zehrs in New Hamburg, car guys and Canadian.
-- Edited by oldkoot on Sunday 8th of February 2015 10:07:02 PM
I suggested going to after market wiring when garage couldn't locate a wire harness [before the claim was denied] They don't want to do it, said it will "de-value' the car by a great deal & being only 1 of a 127 built that yr.!!!!!!
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I can only please one person a day, Today is not your day!!Tomorrow doesn't look good either !!!!
I suggested going to after market wiring when garage couldn't locate a wire harness [before the claim was denied] They don't want to do it, said it will "de-value' the car by a great deal & being only 1 of a 127 built that yr.!!!!!!
I suggested going to after market wiring when garage couldn't locate a wire harness [before the claim was denied] They don't want to do it, said it will "de-value' the car by a great deal & being only 1 of a 127 built that yr.!!!!!!
What's the car worth now with fried wiring?
New wiring would of fried just the same or worse . the problem is not the wiring but the cut out . No new or old wire rated for 20 amps isn't going to last at 80 or 100. Normally the main charging circuit is designed to fail open allowing the vehicle to remain operational long enough to pull over under the power of the battery. When this docent happen something has to give and the wire is the weakest point.Think about it ... Id rather lose a wiring harness then have all the power shut down in the middle lane of the 401. I feel most of the people on this site have the experience to determine what is safe and what isn't and know their own cars. I don't think they need to be told if you have brown stains in your under ware you should change them.
-- Edited by slim on Monday 9th of February 2015 11:07:16 AM
I had a wire fire....well, more of a bright glowing smoke show, in one of my '64 Galaxie 500s back in the '80s. I was at a gas station and tried to start it up after refilling. Apparently the ignition cylinder fell apart internally and shorted against the housing. I was in a panic to get the battery unhooked not so much to save the car or wiring, but more so because it was right at the pumps of a gas station!!!!
I towed it home with a rope (and a helper of course), pulled the dash apart, unwound all of the wire bundles from the battery to the ignition. Finding the shorted wire was easy, as it was the one with no insulation left on it! There were several other adjacent wires with compromised insulation so I replaced them too! After putting in abrand spanking new ignition switch and replacing all burnt wires, I capped off the project with a few pieces of fusable link to deter any further episodes. I drove the car for over 25 years after that off and on and still have it, although it has been parked for a few years now, I'd still trust it to drive daily - weather permitting
I'm reading above that if your wiring is 25 years old it needs to be replaced and I think that's a bit much. ....but it should be noted that cars built before fusable link should be retrofitted on all of the power leads from the battery/alternater with either fusable link or a modern power distribution fuseblock. Wiring in later cars built with fusable link have that failsafe to give you a little peace of mind and should be fine as long as there isn't obvious damage or deterioration on your original harness or insulation. I have no issues with spot repairs on invidual circuits either as long as they are done correctly - such as the starter/ignition wiring on GM products that tend to get "cooked" by the headers. You shouldn't have to rewire your whole car for a few brittle wires, but by the same token, if the rest of it has seen better days too, I'm not dead set against the awesome kits that are available these days.
-- Edited by Fordy Acres Car Farm on Monday 9th of February 2015 11:35:03 AM
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"If I could get back all the money I've ever spent on cars...I'd spend it ALL on cars !!!
I suggested going to after market wiring when garage couldn't locate a wire harness [before the claim was denied] They don't want to do it, said it will "de-value' the car by a great deal & being only 1 of a 127 built that yr.!!!!!!
What is the cost difference between an aftermarket harness that you install at home (since insurance won't pay for repairs), and having the shop "restore" the present harness?
Using that same point of view of the shop, but from a different angle, regularly DRIVING a car that is 1 of 127 built that year will devalue it too. Is this thing a "museum piece" to you or are you more interested in putting some miles on it and getting some real enjoyment out of it? Along those same lines ... how original is the car now? Has it already lost enough of it's "originality" that a wiring harness wouldn't really matter?
How old is the car now? What is it's true collector value at this point? Will this car ever really command BIG $$$ if it is totally original, in the future? Some cars will, some cars won't.
If the car, to you, is just a source of enjoyment and not an investment that you hope will triple in value every year you own it, I'd say fix it whichever way YOU want to and let the next owner worry about absolute originality. Keep the original fuse block and wiring harness (melted wires included) in a box, so it can be given to the next owner as a pattern IF they feel it's needed.
I don't think they need to be told if you have brown stains in your under ware you should change them.
PINT AND A POUND WROTE: I completely agree with this statement. I actually PREFER the brown stains as it allows me to differentiate between the front and the rear. Not all of use can afford new briefs with the door on the front .... some of us have to use what's available, even if it means wearing the panties we stole off neighbours clothes lines when we were younger (hey, I actually WAS younger last year).
-- Edited by pint and a pound on Monday 9th of February 2015 12:07:50 PM
In the late 70's the starter shorted out in my 72 Nomad wagon and started to melt the battery cable. I managed to unbolt the cable which resulted in melting the lead insert in the battery. My insurance co said that since it did not catch fire they would not pay anything. I protested as you did and they finally paid for the battery and the cable.
Talked to Aviva today, still refuse to cover it, 3rd. party adjusters word Goes!!!! Aviva has no adjusters & sublet this out to other Companies!!! Also said that the policy I have thru Lant / Haggarty, which is their "standard policy" does not cover electrical "mal-functions" nor resulting damage & Lant's should have explained this & it's not written anywhere that I can see in coverage Just says Fire etc. BUT they where willing to "upgrade' to a coverage that "might" cover it & a higher premium!!!!! SO check with your insurance coverage, what you think is good May not be, & even if it does BURN if it's electrical cause your S O L with Aviva!!! Just cancelled my house & " Burban" insurance with my Broker in Oshawa, & told them "ANYBODY but AVIVA" Talking to other Classic Car brokers & they have "NEVER" heard of this, & 3 have said 'where there's smoke there's fire & none deal with AVIVA!!!!! Also said they are getting more inquires from Lant. customers since Haggarty's came to take over & service has gone for a $hit. Wonder if a house fire from an electrical problem would be S O L TOO?????
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I can only please one person a day, Today is not your day!!Tomorrow doesn't look good either !!!!
You can't see or read it because they make it up as they go. I spent 3 months dealing with these a$$ hats over a stolen truck with the proper replacement ridder .Oh and there was only one other truck in Ontario that they could replace it with.Good thing it was only my work truck not that anyone needs to work.
Pete, As I said in my earlier reply" Hagarty have an army of lawyers to fight the litigation", your being fed total BS about not being covered for fire. They are hoping your will just go away, hang tough,they will try and wait you out, could take you a couple years but they will end up paying. You are not the first person to get jerked around with a claim.
According to the Lant Insurance brokers web site, they are a wholly owned subsidiaries of Aviva Canada so does that mean that Hagerty in Canada is also owned by Aviva?
https://www.lant-ins.ca/about.php
-- Edited by oldkoot on Tuesday 10th of February 2015 11:01:56 PM
When Tony Lant first took on the antique insurance,my father who has been in the restoration business since 1949 became an appraiser ,when I turned 16 I too took on the task,since Tony has sold to the other clowns we have been told numerous times that an appraisal is no longer required? Anyone run in to this, they care so little about the fact that they will not be covering your rides if anything should happen that they have given up in valuing a true cost anymore even... Too bad really,lots of nice cars out there that are only covered enough to buy the plates and nothing more... The times they are a changin!
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Buying selling and trading garage toys and big kid stuff.
i am with chris on this one. when my policies came due last year with aviva/lant i inquired about needing current appraisals and they informed me that i was good to go, not needed. i found it odd as when the cars were first appraised some years ago, 4-5, the policy stated i would need new ones at the 5yr mark. 2 of the 4 insured cars are valued over 50 grand each. i just sent the cheque and drove on. not this year though after hearing all the stories of late. as i get them out they will be appraised and i will be shopping for a carrier with stated coverages. i am guessing it all boils down to the old saying of, you get what you pay for. i am going to take the historic plates off also as they are to restrictive for how i want to use my cars. if i want to jump in and just go for a drive and not have to be thinking about what show i am headed for or what test drive i am on, its horse crap. if you were just on a drive somewhere and there was a mishap of sorts it would probably give the insurance company an out as your plates didn't cover just a good cruise in the country somewhere. - we get what we pay for.
I too was told " No appraisal required " . I can just imagine asking them to fork over 5 figures for a '51 Chev with no documentation , if it burned or was stolen . -- Yeah Right !!! I STILL have a current appraisal and am now insured with a CANADIAN company ( local office ) who also holds my general home insurance , and the agreeded value does not decay between renewals -- The price was within the price of a burger . If I have a concern , I talk directly to my rep -- Hope this helps -- LATER -- DON / FLEET 51
Sorry , forgot a small detail -- I have absolutely no restictions on where , or when I can use the car , except , it is understood it cannot be a " daily driver " ( going to work etc. ) Some policies require you to only use the vehicle in conjunction with a recognized event , or club function .
Also , ( rumour ) I have heard that with some companies , you cannot even go to some shopping centres , without voiding your policy -- Imagine if you just stopped long enough to grab a small item and somebody plowed into you -- I don't need the hassle !!!-- LATER --DON/FLEET 51
I have been hearing some rumors about Hagerty and the agreed value insurance policies.
Apparently, you can set your own value for insurance purposes.
What I'm hearing is, if there's a claim, they will ask for proof of the vehicles value. If you can't prove its worth, then they say it was over insured and threaten insurance fraud.
I think that getting a yearly appraisal is well worth the cost. Once the initial appraisal is done, the subsequent appraisals are easy to write provided there are not a lot of upgrades or changes and are usually a lot cheaper to reproduce.
Appraisals, protect your investment!!!
I went back a few years and dug this up from a member.... auto appraiser
Personally I think there is alot of great insurance companies in this province. Most have been mentioned here. I agree Lant is not for everyone any more but, some of there restrictions are unbeatable. Especially for Modified cars built in the 90`s or guys with previous claims.
Just make sure they provide a legitamate OPCF 19a .... The Difference between Ontario Policy Change Form 19 and 19A:
OPCF 19 "Actual Cash Value": O.P.C.F. #19 Actual Cash Value. Limiting the Amount Paid for Loss or Damage Coverage. This form limits the amount payable to the actual cash value or the amount stated on the form, whichever is less. ACTUAL CASH VALUE is the market trend and depreciation value combined limiting the amount paid by the insurance company. OPCF 19A "Agreed Value":
O.P.C.F. #19A Agreed Value of Automobiles. This form provides coverage for an automobile on a stated value basis. Professional appraisals are required to substantiate the value as per rules of FINANCIAL SERVICES COMMISSION OF ONTARIO. You are not eligible for a 19A in Ontario without a licensed appraisal.
What can also happen is if you under insure your car and it is damaged. Rater than fix it they can pay you for the car as a wright off and take the car then resell at a profit. Yes this has happened in the past with insurance companies.
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Yes they are all crazzzy but me and you........... and I am not sure about you!!!!
Slim, so if I read this "right" with no lic. appraisal Haggarty's claim of not needing this for their 19A coverage, will come back to "bite' you in the A$$
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I can only please one person a day, Today is not your day!!Tomorrow doesn't look good either !!!!
Slim, so if I read this "right" with no lic. appraisal Haggarty's claim of not needing this for their 19A coverage, will come back to "bite' you in the A$$
I have found that Crosslands is the best.... Number 1 they don't lie!!! Number 2 they are Canadian.Number 3 they are the cheapest.Number 4 they don't gouge your pocket with hidden cost. Yes they require appraisals. They only way to receive the full value on your claim is if your car is appraised. It is the only way to get a OPCF 19a. Which guarantees you get the price on the appraisal. Hagerty is trying to get out of paying by making sure you don't have a witness on the value of your car.
OPCF 19 "Actual Cash Value": O.P.C.F. #19 Actual Cash Value. Limiting the Amount Paid for Loss or Damage Coverage. This form limits the amount payable to the actual cash value or the amount stated on the form, whichever is less. ACTUAL CASH VALUE is the market trend and depreciation value combined limiting the amount paid by the insurance company. OPCF 19A "Agreed Value":
O.P.C.F. #19A Agreed Value of Automobiles. This form provides coverage for an automobile on a stated value basis. Professional appraisals are required to substantiate the value as per rules of FINANCIAL SERVICES COMMISSION OF ONTARIO. You are not eligible for a 19A in Ontario without a licensed appraisal.
I even have confirmation from Brad May of the Financial Services Commission of Ontario. That if Hagerty is issuing OPCF19a's without Appraisals the will be charged under the Commissions law... So please E-Mail me your agreement where it says you are covered under and OPCF 19a. bryan@classicandrod.com
Checked my policy papers with Lant/Haggarty 19A is shown on coverage, have no way of copying it unless I get someone to do it then e-mail back to me????so I can forward it. Pete
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I can only please one person a day, Today is not your day!!Tomorrow doesn't look good either !!!!
Pete you may want to email or call this dude and see if he is still alive or gives a rats ass. That post was from July of 2013 . the links at the bottom of his posts are still good and the classic rod auto appraisers may give you someone close to you . maybe Haviva Has paid these government cats off for the right to Fuk you